Support
We Are Here to Help
At Golden Touch Home Care LLC, we believe that providing great care starts with being there when you need us. Whether you are a current client, a family member with a question, or someone exploring care options for the first time, our team is ready to provide the guidance and support you deserve. We are committed to a patient, detail-oriented approach to ensure no question goes unanswered.
How Can We Support You?
Our support team can assist you with a variety of needs, including:
- Care Coordination: Help with adjusting your loved one’s schedule or updating their personalized care plan.
- Medicaid & Billing: Guidance on navigating Medicaid benefits or understanding your private pay statements.
- Caregiver Matching: Discussing your caregiver preferences to ensure a consistent, trusted bond is formed.
- General Inquiries: Answering questions about our specific services, from personal care to meal preparation.
Ways to Reach Us
If you need immediate assistance or have a specific concern, please use one of the following methods to get in touch:
- Call Our Support Line: Speak directly with a care coordinator for urgent needs or detailed questions.
- Office: +1 (720) 825-7473
- Cell: +1 (303) 520-7078
- Fax: +1 (303) 557-6153
- Email Us: Send us a message any time, and we will get back to you within one business day.
- Email: goldentouch7@yahoo.com
- Visit Our Office: We are located in Aurora and are happy to meet with you in person by appointment.
- Address: 2851 S Parker Rd suite #561, Aurora, Colorado 80014
Emergency Support
For our current clients, we maintain a commitment to reliable communication. If you have an urgent scheduling issue outside of normal business hours,.
please call our cell line at +1 (720) 825-7473 to reach a member of our team.